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▶ How to make entries
To post an application case on the OPEN site, select the Operator Page from the menu. Type in the ID and password on the Access Authorization Page, and click the OK button.
A notice for operators will be displayed. Click the OK button at the bottom of the page. Select one from a list of application fields linked respectively to the Data Entry Form.
A list of application cases in the selected field will be displayed. To update an application case, click on the project name, or to register a new project, select the Project Registration button at the bottom.
For registration of a new project, type in the name of the project, name of the applicant, telephone number, and fill in the Joint Ownership field. After filling out the entry form, click on the Project Registration button to complete the process.
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▶ Monitoring delays in application handling
In order for citizens to easily confirm through the Internet the current status of the civil applications for permits or approvals they have filed and whether they are being unnecessarily delayed, the expected date when the next procedure would start is listed for each stage of handling the applications.
Staff responsible for audit and inspection can check whether the expected date has elapsed for a specific procedure and urge the department in charge of the data entry to explain the reason for the delay to the document presented on the OPEN site, to correct the expected date of the next procedure, and if the data entry has not been made, although the following procedure is being processed or has already been processed, to instantly update the data.
▶ Monitoring delays in data entry
The OPEN system is designed to check any delays in entries by comparing the entry date with the actual date on which the approval of an application is given in each of the review stages from the city official in charge, director, to director-general.
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